Shipping policy

At  Nippetals, we strive to provide an excellent shopping experience for all our customers. This shipping policy outlines the terms and conditions regarding the shipping of your purchases.

 

Shipping Locations

We currently ship to all major cities in India. If your location is not within our shipping zones, please contact our support team for assistance.

 

Shipping Methods and Costs

  1. Domestic Shipping:

    • Standard Shipping: 5-7 business days.

    • Express Shipping: 2-3 business days.

    • Shipping costs will be calculated at checkout based on your location and order weight.

    • Cash on Delivery (COD) is currently available in select locations for a flat fee of ₹49. We are continuously working with our delivery partners to expand this service to more areas.

  2. International Shipping:

    • Currently we do not ship international

 

Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email with tracking details once your order has been dispatched.

 

Tracking Your Order

After your order is shipped, we will provide a tracking number via email or SMS. You can track your package using the link provided.

 

Shipping Restrictions

  • We do not ship to P.O. Boxes or military addresses.

  • Restricted products may have shipping limitations.

 

Delivery Delays

While we aim to deliver your order within the estimated time, delays may occur due to:

  • Adverse weather conditions.

  • Customs clearance for international shipments.

  • Unexpected logistical issues.

If your shipment is delayed, please contact our support team for assistance.

 

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please notify us immediately at support@nippetals.com.

  • We will work with the courier service to resolve the issue promptly.

 

Changes to Shipping Address

  • Please ensure your shipping address is correct before finalizing the order.

  • Prepaid orders are processed and dispatched immediately for faster delivery. Any address change request after order placement may attract additional charges.

 

Contact Us

For questions about shipping or assistance with your order, contact us at: